Frequently Asked Questions
coinbase PAY is an instant cryptocurrency exchange that allows you to exchange crypto fast and buy it with a bank card. The service provides the best crypto-to-crypto rates and supports over 140 cryptocurrencies available for exchange
Which Trading pairs are supported at coinbase PAY?
All of our trading pairs can be seen here: https://www.coinbase PAY.com/market If you can't find the trading pair you're looking for, you may need to exchange your funds for a different cryptocurrency or fiat currency and then buy the asset of your choice. For example, if you hold ETH in your account and you want to exchange it for BCH, you can trade ETH for any of the currencies that are paired with BCH (currently USD, EUR, GBP and BTC) and then trade that currency for BCH.
My ID Documents were declined when i submitted a security request
We recommend you submit a clear ID showing your information and photograph. In case the expiration date of your ID document was extended, please contact our live support and provide with the official announcement confirming the validity of the extension, and we will update your information accordingly.
What Happens If You Make Incorrect Deposit?
Deposit to an address that does not belong to Innovation markets; If you deposit your coin to an address that does not belong to coinbase PAY, please be aware that we are unable to receive your deposit, nor can we help you retrieve it. We suggest that you contact the sender or the owner of the corresponding address to retrieve it.
coinbase PAY
We are a Registered company found by a group of Wall Street high frequency traders. We have 30 years of combined experience trading the cryptocurrency market with cutting edge machine learning algorithms.